https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5305023#M738415 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3340490">@Keithb14</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 26 Jun 2026 07:41:54 GMT Brill+Gill 2026-06-26T07:41:54Z https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5304826#M738381 <P>My box keeps switching off after 30 seconds of operation I re-set then it is ok for the rest of the evening&nbsp;</P> Thu, 25 Jun 2026 16:08:53 GMT https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5304826#M738381 Keithb14 2026-06-25T16:08:53Z https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5304962#M738402 <P>What does reset it mean/involve?</P> Fri, 26 Jun 2026 04:58:30 GMT https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5304962#M738402 Chodley 2026-06-26T04:58:30Z https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5305023#M738415 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3340490">@Keithb14</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 26 Jun 2026 07:41:54 GMT https://helpforum.sky.com/t5/Sky-Q/Box-fault/m-p/5305023#M738415 Brill+Gill 2026-06-26T07:41:54Z