https://helpforum.sky.com/t5/Sky-Q/Trouble-accessing-Disney/m-p/5304791#M738379 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385233">@Philip61050</a>&nbsp;wrote:<BR /><P>I have checked in My Sky so I know that Disney+ is part of my Sky package but when I click on the on screen Disney app I get taken to a page where I have to login and then pay. Why isn't the app recognising that I should be receiving Disney for free?</P><HR /></BLOCKQUOTE><P><A href="https://www.sky.com/help/articles/existing-or-new-disneyplus" target="_blank">https://www.sky.com/help/articles/existing-or-new-disneyplus</A></P> Thu, 25 Jun 2026 14:44:11 GMT PandJ2020 2026-06-25T14:44:11Z https://helpforum.sky.com/t5/Sky-Q/Trouble-accessing-Disney/m-p/5304745#M738377 <P>I have checked in My Sky so I know that Disney+ is part of my Sky package but when I click on the on screen Disney app I get taken to a page where I have to login and then pay. Why isn't the app recognising that I should be receiving Disney for free?</P> Thu, 25 Jun 2026 13:15:14 GMT https://helpforum.sky.com/t5/Sky-Q/Trouble-accessing-Disney/m-p/5304745#M738377 Philip61050 2026-06-25T13:15:14Z https://helpforum.sky.com/t5/Sky-Q/Trouble-accessing-Disney/m-p/5304791#M738379 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4385233">@Philip61050</a>&nbsp;wrote:<BR /><P>I have checked in My Sky so I know that Disney+ is part of my Sky package but when I click on the on screen Disney app I get taken to a page where I have to login and then pay. Why isn't the app recognising that I should be receiving Disney for free?</P><HR /></BLOCKQUOTE><P><A href="https://www.sky.com/help/articles/existing-or-new-disneyplus" target="_blank">https://www.sky.com/help/articles/existing-or-new-disneyplus</A></P> Thu, 25 Jun 2026 14:44:11 GMT https://helpforum.sky.com/t5/Sky-Q/Trouble-accessing-Disney/m-p/5304791#M738379 PandJ2020 2026-06-25T14:44:11Z