topic Re: Sky Q mini box not working in Sky Q

Sky Q mini box not working

Andrew300393 — Tue, 23 Jun 2026 14:42:02 GMT

Hi there - my sky q mini box is not working and hasn't for a good three months. Can I please arrange for an engineer to come round and fix it? Thank you.

Re: Sky Q mini box not working

PandJ2020 — Tue, 23 Jun 2026 14:51:47 GMT

@Andrew300393 wrote:
Can I please arrange for an engineer to come

Not here - we're other customers... Give Sky a call.

What does 'not working' mean? (It may not need an engineer)

Re: Sky Q mini box not working

Laing1 — Tue, 23 Jun 2026 16:55:37 GMT

@Andrew300393 wrote:

Hi there - my sky q mini box is not working and hasn't for a good three months. Can I please arrange for an engineer to come round and fix it? Thank you.

@Andrew300393 If you have not done so try the following

reboot your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box