Disney + showing error code 1026

Sur1 — Sat, 20 Jun 2026 23:22:19 GMT

Try to open Disney + on Sky Q and showing

"We are having a problem.Please exit the app and try again

Error code:1026 -Auth_sevice_init_failure"

i have done all these for 1 week and this is still the same. Have also rebooted the SKY Q box few times..

Anyone git an idea what's going on???

Thanks

Re: Disney + showing error code 1026

MightyQuinn — Mon, 22 Jun 2026 09:52:27 GMT

Hi @Sur1 I would start by power rebooting your broadband router to refresh its DNS.