topic Re: lost contract on different equipment in Sky Q

lost contract on different equipment

NigelMillen — Mon, 15 Jun 2026 22:07:08 GMT

Hello - by starting Sky Q can make usually work and can pick image on using at least on 1-2 other units but particular the items can be real problematic and after a few time start to be keep dropping being able to be used. I can represent the Sky Q and then making it connect again. This will then work again for a short time. Please can you help, maybe the Sky Q can be a problem and is now quite a few years old?

Re: lost contract on different equipment

N_chill — Tue, 16 Jun 2026 13:04:42 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141