topic U&gold in Sky Q

U&gold

Cornishlad1 — Fri, 12 Jun 2026 20:58:36 GMT

I’m having a bit of trouble with Sky U & Gold today. Whenever I try to log in and request a password, it seems to hang for about half an hour before turning off. Has anyone else run into this issue?

Re: U&gold

oldfella — Fri, 12 Jun 2026 21:07:30 GMT

@Cornishlad1 wrote:

I’m having a bit of trouble with Sky U & Gold today. Whenever I try to log in and request a password, it seems to hang for about half an hour before turning off. Has anyone else run into this issue?

Hi @Cornishlad1

Exactly what are you trying to log in to?

You don't need to log in to watch U&GOLD on your Sky Qbox

Re: U&gold

andy61 — Sat, 13 Jun 2026 08:04:23 GMT

Im having to put my pin in to watch u&gold which i never have before and also on the TV guide it saus waiting for tv schedule

Re: U&gold

mr.tickle — Sat, 13 Jun 2026 09:46:36 GMT

@andy61 wrote:
Im having to put my pin in to watch u&gold which i never have before and also on the TV guide it saus waiting for tv schedule

It seems normal for me on my SkyQ box - just tried, and I have full listings in the EPG.

I would try rebooting the box.

Re: U&gold

DaveDrizen — Sat, 13 Jun 2026 10:20:06 GMT

@andy61 wrote:
Im having to put my pin in to watch u&gold which i never have before and also on the TV guide it saus waiting for tv schedule

So times you have to put your pin if the programming is rated over 18 , I have seen that on Sky Atlantic but rearly on u&gold

Re: U&gold

mr.tickle — Sat, 13 Jun 2026 10:28:52 GMT

@DaveDrizen wrote:
@andy61 wrote:
Im having to put my pin in to watch u&gold which i never have before and also on the TV guide it saus waiting for tv schedule
So times you have to put your pin if the programming is rated over 18 , I have seen that on Sky Atlantic but rearly on u&gold

Yes, and the broadcast I saw was an old repeat of "Only Fools and Horses". All perfectly normal and not an 18-rated programme.

The fact that the EPG guide wasn't populated with data, is a massive red flag that there's something wrong on that box, not at UK Gold's end, which is why I suggested a reboot.