https://helpforum.sky.com/t5/Sky-Q/Dish-realigned/m-p/5295109#M737468 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705057">@Kate276</a>&nbsp;</P> <P>Check the troubleshooting on this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q </A>&nbsp;</P> <P><BR />It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to call to book an engineer appointment. <BR /><BR />YourSky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will eventually close down until the satellite signal is restored.<BR /><BR /></P> Thu, 11 Jun 2026 02:41:10 GMT Daniel0210 2026-06-11T02:41:10Z https://helpforum.sky.com/t5/Sky-Q/Dish-realigned/m-p/5295071#M737466 <P>My dish has been knocked due to building work, checked and can see its moved slightly. Enough to cause some channels to be not working.&nbsp; how do I book an engineer to realign? Tried all the online help steps and there seems to be no option to book. Can you only do this by calling? Thanks</P> Wed, 10 Jun 2026 22:38:39 GMT https://helpforum.sky.com/t5/Sky-Q/Dish-realigned/m-p/5295071#M737466 Kate276 2026-06-10T22:38:39Z https://helpforum.sky.com/t5/Sky-Q/Dish-realigned/m-p/5295109#M737468 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705057">@Kate276</a>&nbsp;</P> <P>Check the troubleshooting on this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q </A>&nbsp;</P> <P><BR />It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to call to book an engineer appointment. <BR /><BR />YourSky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will eventually close down until the satellite signal is restored.<BR /><BR /></P> Thu, 11 Jun 2026 02:41:10 GMT https://helpforum.sky.com/t5/Sky-Q/Dish-realigned/m-p/5295109#M737468 Daniel0210 2026-06-11T02:41:10Z