Satellite Signal

Meg+Aston — Tue, 09 Jun 2026 10:22:37 GMT

Most channels are working fine and this has randomly starting happening but I get a no satellite signal for some channels including ITV1 HD, MTV, 5 HD and a few others. My box hasn't changed so it's very weird

Re: Satellite Signal

Daniel0210 — Tue, 09 Jun 2026 10:37:34 GMT

@Meg+Aston

Not really weird.

If you have a ”No satellite signal” message, check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;

▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️currently very heavy rain
so check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company or landlord who will have their approved engineers to contact direct.

It’s worth mentioning that:

🔹 a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels (amongst the first to be affected may be TNT or GB News),

🔹 a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.

topic Satellite Signal in Sky Q

Satellite Signal

Re: Satellite Signal