https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292498#M737222 <P>I suspect it was a trial. &nbsp;You'll have to pay for it if you want it...</P> Sun, 07 Jun 2026 13:20:05 GMT PandJ2020 2026-06-07T13:20:05Z https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292491#M737220 <P>I spoke to an advisor last month and he added hd on my package for free. Since then I have had to have an engineer out and he changed my boxes. Hd has disappeared and you want to charge me for it now. Can I have it put back on for free as I did previously. Thank you</P> Sun, 07 Jun 2026 13:09:15 GMT https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292491#M737220 Shelley+Toomey 2026-06-07T13:09:15Z https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292497#M737221 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3207616">@Shelley+Toomey</a>&nbsp;</P> <P>You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to assist other customers. <BR /><BR />Was the 'free' HD add on time sensitive ie; free for a limited time like a month.&nbsp;</P> Sun, 07 Jun 2026 13:19:53 GMT https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292497#M737221 Daniel0210 2026-06-07T13:19:53Z https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292498#M737222 <P>I suspect it was a trial. &nbsp;You'll have to pay for it if you want it...</P> Sun, 07 Jun 2026 13:20:05 GMT https://helpforum.sky.com/t5/Sky-Q/Hd-being-charged/m-p/5292498#M737222 PandJ2020 2026-06-07T13:20:05Z