https://helpforum.sky.com/t5/Sky-Q/Problem-with-Prime-video-app/m-p/5289785#M736907 <P>Hi, I can't connect to anything on my prime video app . Everytime I try and play something it says "Something went wrong, please try again later" I've tried rebooting the sky box, refreshed the apps. Can someone please help?</P> Wed, 03 Jun 2026 15:05:29 GMT Victoria132 2026-06-03T15:05:29Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-Prime-video-app/m-p/5289785#M736907 <P>Hi, I can't connect to anything on my prime video app . Everytime I try and play something it says "Something went wrong, please try again later" I've tried rebooting the sky box, refreshed the apps. Can someone please help?</P> Wed, 03 Jun 2026 15:05:29 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-Prime-video-app/m-p/5289785#M736907 Victoria132 2026-06-03T15:05:29Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-Prime-video-app/m-p/5289980#M736927 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4699206">@Victoria132</a>&nbsp;wrote:<BR /><P>Hi, I can't connect to anything on my prime video app . Everytime I try and play something it says "Something went wrong, please try again later" I've tried rebooting the sky box, refreshed the apps. Can someone please help?</P><HR /></BLOCKQUOTE><P>Rebooting the Sky box (unplug from the mains for a good 5 minutes) and refreshing apps are the standard first steps.</P><P>&nbsp;</P><P>Seeing as you have done that, then there is only really rebooting the broadband router/hub and signing out, then back into Prime Video as further steps that you can try.&nbsp;</P> Wed, 03 Jun 2026 18:44:50 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-Prime-video-app/m-p/5289980#M736927 stereohaven 2026-06-03T18:44:50Z