Need a engineer

Sue343 — Tue, 02 Jun 2026 10:27:44 GMT

I can't. Watch some Chanel's on my tv it says problem with satellite

Re: Need a engineer

Sue343 — Tue, 02 Jun 2026 10:30:31 GMT

I need an engineer out as I can't watch some Chanel's on my tv it says problem with satellite

Re: Need a engineer

GD1 — Tue, 02 Jun 2026 10:33:25 GMT

@Sue343 Please follow the steps here https://www.sky.com/help/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articles/sky-tv-no-satellite-signal-check-q when you get to the end you should be able to book an engineer.

Re: Need a engineer

Daniel0210 — Tue, 02 Jun 2026 11:40:45 GMT

@Sue343
With any error message of “no satellite signal”, check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;
▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️very heavy rain
so check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company or landlord who will have their approved engineers to contact direct.

It’s worth mentioning that:

🔹 a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels (amongst the first to be affected may be TNT or GB News),

🔹 a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.

topic Re: Need a engineer in Sky Q

Need a engineer

Re: Need a engineer

Re: Need a engineer

Re: Need a engineer