https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5288693#M736801 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4698039">@Scottw_76</a>&nbsp;</P> <P>You need to contact Sky and clarify what's being sent out as a 'doorstep box swap'. Don't accept a mini box brought by DPD if it's the main box that's faulty.&nbsp;</P> Tue, 02 Jun 2026 10:07:39 GMT Daniel0210 2026-06-02T10:07:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5288690#M736800 Im bring sent a new sky q mini box due to a fault with our box but mine isn't a mini box will this be a problem Tue, 02 Jun 2026 10:04:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5288690#M736800 Scottw_76 2026-06-02T10:04:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5288693#M736801 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4698039">@Scottw_76</a>&nbsp;</P> <P>You need to contact Sky and clarify what's being sent out as a 'doorstep box swap'. Don't accept a mini box brought by DPD if it's the main box that's faulty.&nbsp;</P> Tue, 02 Jun 2026 10:07:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5288693#M736801 Daniel0210 2026-06-02T10:07:39Z