topic Re: A frustrated sky user in Sky Q

Sky box

Harriet36 — Sun, 31 May 2026 22:42:28 GMT

My sky box isn't working on my tv

Re: Sky box

Daniel0210 — Mon, 01 Jun 2026 02:20:18 GMT

@Harriet36

Can you provide some more information than "not working" please?

A frustrated sky user

Harriet36 — Mon, 01 Jun 2026 16:49:53 GMT

When I ener my username and password into my new tv to access Sky it is saying it's incorrect. I've tried so many times for the last three days!

Re: A frustrated sky user

GD1 — Mon, 01 Jun 2026 16:56:55 GMT

@Harriet36 Sky Q where you have posted doesn't need you to enter a password to be able to watch on your TV.

Perhaps you could explain in more details what app on your TV it is your using to access Sky??

Re: A frustrated sky user

DaveDrizen — Mon, 01 Jun 2026 16:55:04 GMT

@Harriet36 wrote:
When I ener my username and password into my new tv to access Sky it is saying it's incorrect. I've tried so many times for the last three days!

Have got Sky Q or Sky glass?

Re: A frustrated sky user

Harriet36 — Mon, 01 Jun 2026 17:03:38 GMT

It just says Sky TV