Remote record from sky go app (android) not working.

helpjanet — Mon, 01 Jun 2026 09:54:29 GMT

I used to regularly use the remote record from the sky go app to record on my sky q box but it has stopped working; just keep getting the error message. Seems others have been having the same problem but getting nowhere. I am a sky VIP customer with SKY Go extra ( but I do not have multi screen, which someone told me you had to have for this to work since the udate????). Can you fix this issue please.

Re: Remote record from sky go app (android) not working.

MightyQuinn — Mon, 01 Jun 2026 10:00:25 GMT

@helpjanet wrote:
I am a sky VIP customer ... Can you fix this issue please.

Hi @helpjanet Sorry, nothing special as everyone is! I'm afraid that you are not talking to Sky customer services on here. Please see Welcome below for information about this community.

topic Re: Remote record from sky go app (android) not working. in Sky Q

Remote record from sky go app (android) not working.

Re: Remote record from sky go app (android) not working.