https://helpforum.sky.com/t5/Sky-Q/Sky-hard-drive-keeps-crashing/m-p/5286323#M736530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4269686">@Kimbo7</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> Sat, 30 May 2026 09:55:44 GMT Daniel0210 2026-05-30T09:55:44Z https://helpforum.sky.com/t5/Sky-Q/Sky-hard-drive-keeps-crashing/m-p/5286317#M736528 <P>while useing the T V it keeps crashing and switching off. I have to re boot and wait&nbsp;</P> Sat, 30 May 2026 09:35:42 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-hard-drive-keeps-crashing/m-p/5286317#M736528 Kimbo7 2026-05-30T09:35:42Z https://helpforum.sky.com/t5/Sky-Q/Sky-hard-drive-keeps-crashing/m-p/5286323#M736530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4269686">@Kimbo7</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> Sat, 30 May 2026 09:55:44 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-hard-drive-keeps-crashing/m-p/5286323#M736530 Daniel0210 2026-05-30T09:55:44Z