https://helpforum.sky.com/t5/Sky-Q/Switched-broadband-provider/m-p/5285006#M736391 <P>I have just switched broadband provider. I reconnected my Sky q. It shows I have a network and internet connection but will not dowload any content - movies etc. Any attwmpted downloads just freeze. Live content is fine and the mini boxes are connected and working for live tv.&nbsp; &nbsp;2 smart tvs are having the same issue but my laptop and mobile phone seem to be working fine. Anyone got any ideas?&nbsp;</P> Thu, 28 May 2026 12:40:48 GMT MickeyJoe71 2026-05-28T12:40:48Z https://helpforum.sky.com/t5/Sky-Q/Switched-broadband-provider/m-p/5285006#M736391 <P>I have just switched broadband provider. I reconnected my Sky q. It shows I have a network and internet connection but will not dowload any content - movies etc. Any attwmpted downloads just freeze. Live content is fine and the mini boxes are connected and working for live tv.&nbsp; &nbsp;2 smart tvs are having the same issue but my laptop and mobile phone seem to be working fine. Anyone got any ideas?&nbsp;</P> Thu, 28 May 2026 12:40:48 GMT https://helpforum.sky.com/t5/Sky-Q/Switched-broadband-provider/m-p/5285006#M736391 MickeyJoe71 2026-05-28T12:40:48Z