https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5282005#M736148 <P>I had disney plus with ads but I needed to upgrade as I wanted to download stuff to watch on the plane but my account still hasn't been updated does anyone have any advice on how to sort this or will I need to contact sky tia&nbsp;</P> Sun, 24 May 2026 19:51:07 GMT Ainsleigh 2026-05-24T19:51:07Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5282005#M736148 <P>I had disney plus with ads but I needed to upgrade as I wanted to download stuff to watch on the plane but my account still hasn't been updated does anyone have any advice on how to sort this or will I need to contact sky tia&nbsp;</P> Sun, 24 May 2026 19:51:07 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5282005#M736148 Ainsleigh 2026-05-24T19:51:07Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5282478#M736189 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 25 May 2026 15:24:45 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5282478#M736189 AceRimmer 2026-05-25T15:24:45Z