topic Re: Constant reboot & change in Sky Q

Constant reboot & change

JK09 — Sun, 26 Apr 2026 13:27:05 GMT

Got a new Sky Q box 4/5 weeks ago. Working fine until last few days, when I turn on tv & Sky it says at the top "this programme is no longer available" - the Home Screen appears & can access recordings/settings but can't watch live tv - no picture, just sound (and stays on the same channel)

each time I reboot/plug out & restart it works again until the next time.
I've tried all the suggestions I can find online.

Re: Constant reboot & change

ChazPerry — Sun, 24 May 2026 12:56:52 GMT

I'm having the same problems. Been like it the last 3-4 days.

Re: Constant reboot & change

Me134 — Sun, 24 May 2026 14:56:31 GMT

@JK09 wrote:
Got a new Sky Q box 4/5 weeks ago. Working fine until last few days, when I turn on tv & Sky it says at the top "this programme is no longer available" - the Home Screen appears & can access recordings/settings but can't watch live tv - no picture, just sound (and stays on the same channel)
each time I reboot/plug out & restart it works again until the next time.
I've tried all the suggestions I can find online.

https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5265526