Moving house

Jules0665 — Sun, 17 May 2026 18:39:19 GMT

Booked a house move last week but not received any confirmation on the booking and no active orders on my account even though I thought I had an engineer booked for Friday 22nd. Concerned that my booking was not successful, so should I re book the move? Can't seem to speak with anyone to check my account.

Re: Moving house

nigea99 — Sun, 17 May 2026 19:55:20 GMT

@Jules0665 wrote:

Booked a house move last week but not received any confirmation on the booking and no active orders on my account even though I thought I had an engineer booked for Friday 22nd. Concerned that my booking was not successful, so should I re book the move? Can't seem to speak with anyone to check my account.

hi @Jules0665

I have escalated your post to a SKY support team, who, hopefully, will be in touch tomorrow

Please see this link re the escalation and what you might see:
Escalation Info

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topic Moving house in Sky Q

Moving house

Re: Moving house