https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5276911#M735536 <P>I was paying for Disney seperate under my husbands email address. I have no added this to sky with my email address. Whenever I try to use Disney app on sky and log in the QR code brings up my husbands old Disney account which has been cancelled. I've tried resetting apps and this hasn't worked. How do I get my Disney app to link/ register with my email address an sky account and not keep showing my husbands old account</P> Sun, 17 May 2026 11:55:37 GMT watsonsra 2026-05-17T11:55:37Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5276911#M735536 <P>I was paying for Disney seperate under my husbands email address. I have no added this to sky with my email address. Whenever I try to use Disney app on sky and log in the QR code brings up my husbands old Disney account which has been cancelled. I've tried resetting apps and this hasn't worked. How do I get my Disney app to link/ register with my email address an sky account and not keep showing my husbands old account</P> Sun, 17 May 2026 11:55:37 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5276911#M735536 watsonsra 2026-05-17T11:55:37Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5277448#M735612 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 18 May 2026 11:02:13 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5277448#M735612 ItWasAllMichele 2026-05-18T11:02:13Z