https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275556#M735342 Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card? Fri, 15 May 2026 09:22:57 GMT Robbo061960 2026-05-15T09:22:57Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275556#M735342 Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card? Fri, 15 May 2026 09:22:57 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275556#M735342 Robbo061960 2026-05-15T09:22:57Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275560#M735343 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3548363">@Robbo061960</a>&nbsp;wrote:<BR />Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card?<HR /></BLOCKQUOTE><P>It should be on the right hand side. If it's there (and little fingers haven't removed it) then push it in until it clicks out and carefully clean the chip side with a lint free cloth. Push it back in until it clicks.</P> Fri, 15 May 2026 09:25:13 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275560#M735343 Me134 2026-05-15T09:25:13Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275562#M735344 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3548363">@Robbo061960</a>&nbsp;wrote:<BR />Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card?<HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3548363">@Robbo061960</a>&nbsp;</P> <P>&nbsp;</P> <P>They sit reasonably flush so not obvious to find</P> <P>It is on the right hand side.&nbsp;</P> <P>&nbsp;</P> Fri, 15 May 2026 09:25:56 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5275562#M735344 nigea99 2026-05-15T09:25:56Z