topic Re: Catch Up in Sky Q

Catch Up

middlesex1993 — Fri, 08 May 2026 22:18:21 GMT

Everything is working well on my Sky Q box and I have strong internet and broadband.

I notice tonight, and it has happened before. I go into TV Guide and then Catch Up. Under Earlier Today and Yesterday I get a message coming up saying.

Sorry because of a technical issue you are currently experiencing a limited service, and they say they are trying to fix the issue. I can get Catch Up for all other days of the week, but not Yesterday or Earlier Today

Has anyone else had this issue.

Re: Catch Up

_Claire — Sat, 09 May 2026 10:23:28 GMT

Hi @middlesex1993 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Catch Up

middlesex1993 — Sun, 10 May 2026 09:24:53 GMT

Hello everyone,

No one from the Sky Community forum has replied to this subject, I have recently started, other than Claire from Sky who I lost contact with for some reason.
Does this mean I am the only one having this issue.

Replies from other members of the Sky Community would be good and helpful for me.

Other than this my Sky Q box is working well.

Thank you.

Re: Catch Up

middlesex1993 — Mon, 11 May 2026 08:13:54 GMT

Oh dear

No one is responding to my discussion

Re: Catch Up

middlesex1993 — Mon, 11 May 2026 22:56:28 GMT

As no one has replied to me. I will close this message down and mark it as answered,