https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-keeps-freezing/m-p/5270652#M734785 <P>My Sky Q box keeps freezing. Software version Q350. 000.12.00L (679jvlc). Hardware version. 32B12D.<BR />I'm on 3rd box and I'm still having the same problem. I tried to turn my Sky Q box on this morning and it would not respond. This is happening every day. Sometimes it happens whilst I'm watching a programme. It just freezes.</P> Fri, 08 May 2026 05:02:15 GMT chipper58 2026-05-08T05:02:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-keeps-freezing/m-p/5270652#M734785 <P>My Sky Q box keeps freezing. Software version Q350. 000.12.00L (679jvlc). Hardware version. 32B12D.<BR />I'm on 3rd box and I'm still having the same problem. I tried to turn my Sky Q box on this morning and it would not respond. This is happening every day. Sometimes it happens whilst I'm watching a programme. It just freezes.</P> Fri, 08 May 2026 05:02:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-keeps-freezing/m-p/5270652#M734785 chipper58 2026-05-08T05:02:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-keeps-freezing/m-p/5271088#M734814 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Fri, 08 May 2026 17:21:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-keeps-freezing/m-p/5271088#M734814 Sky_Gee 2026-05-08T17:21:17Z