https://helpforum.sky.com/t5/Sky-Q/Complaint/m-p/5270358#M734763 <P>Does anyone have a clue how to actually get somone to respond to a complaint. I have raised 3. all have been acknowledged none have been resolved and I just can't seem to get through to anyone who can help.</P><P>&nbsp;</P><P>Thanks</P> Thu, 07 May 2026 15:40:18 GMT CLD12 2026-05-07T15:40:18Z https://helpforum.sky.com/t5/Sky-Q/Complaint/m-p/5270358#M734763 <P>Does anyone have a clue how to actually get somone to respond to a complaint. I have raised 3. all have been acknowledged none have been resolved and I just can't seem to get through to anyone who can help.</P><P>&nbsp;</P><P>Thanks</P> Thu, 07 May 2026 15:40:18 GMT https://helpforum.sky.com/t5/Sky-Q/Complaint/m-p/5270358#M734763 CLD12 2026-05-07T15:40:18Z https://helpforum.sky.com/t5/Sky-Q/Complaint/m-p/5270360#M734764 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678532">@CLD12</a>&nbsp;</P> <P><SPAN>This link explains the methods of making a complaint.</SPAN></P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>Sky will then have up to 6 weeks to resolve it or you can then request a deadlock letter potentially allowing you to take it further.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Also see this link</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/" target="_blank">https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/</A></SPAN></P> Thu, 07 May 2026 15:47:31 GMT https://helpforum.sky.com/t5/Sky-Q/Complaint/m-p/5270360#M734764 Daniel0210 2026-05-07T15:47:31Z