https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267386#M734371 <P>My sky box has stopped working. I need new one&nbsp;</P> Sun, 03 May 2026 10:20:05 GMT Rebecca251 2026-05-03T10:20:05Z https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267386#M734371 <P>My sky box has stopped working. I need new one&nbsp;</P> Sun, 03 May 2026 10:20:05 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267386#M734371 Rebecca251 2026-05-03T10:20:05Z https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267390#M734374 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675370">@Rebecca251</a>&nbsp;</P> <P>Can you elaborate more than "not working " then we might be able to provide some advice?<BR /><BR /></P> Sun, 03 May 2026 10:23:20 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267390#M734374 Daniel0210 2026-05-03T10:23:20Z https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267394#M734375 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675370">@Rebecca251</a>&nbsp; &nbsp;I would follow the diagnostics which should lead you to requesting a box swap. We cannot say it enough times, if you do swap your box make sure that you remove your viewing card and also swap the power lead.</P><P><A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">My Sky Q box is stuck in standby</A>.</P> Sun, 03 May 2026 10:26:44 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-not-working/m-p/5267394#M734375 MightyQuinn 2026-05-03T10:26:44Z