topic Disney+ log in issues in Sky Q

Disney+ log in issues

Andy111709 — Sun, 03 May 2026 10:02:56 GMT

The Disney+ app will not allow me to sign in on my account it still recognises my partners account which she was loged into untill Disney+ becam ree for Sky members. She does not want to cancel her account or move it to sky so has removed the devise from her account but Sky still say she is linked and therefore I can not log on in my own right with a new account.

Re: Disney+ log in issues

LJB-C — Mon, 04 May 2026 09:45:03 GMT

Hi there @Andy111709, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141