https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266519#M734266 <P>Tried that too and just goes to pairing viewing card screen again</P> Fri, 01 May 2026 18:59:03 GMT lukeburnel 2026-05-01T18:59:03Z https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266497#M734263 Had a new sky q box delivered as the old one couldnt find satellite signal The new one now womt pair with the viewing card even after 4.5 hours Fri, 01 May 2026 18:24:03 GMT https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266497#M734263 lukeburnel 2026-05-01T18:24:03Z https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266514#M734265 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1643805">@lukeburnel</a>&nbsp;wrote:<BR />Had a new sky q box delivered as the old one couldnt find satellite signal The new one now womt pair with the viewing card even after 4.5 hours<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1643805">@lukeburnel</a>&nbsp;&nbsp;try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Fri, 01 May 2026 18:57:53 GMT https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266514#M734265 Laing1 2026-05-01T18:57:53Z https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266519#M734266 <P>Tried that too and just goes to pairing viewing card screen again</P> Fri, 01 May 2026 18:59:03 GMT https://helpforum.sky.com/t5/Sky-Q/Card-wont-pair/m-p/5266519#M734266 lukeburnel 2026-05-01T18:59:03Z