https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-stating-my-email-does-not-exist/m-p/5265499#M734198 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2794655">@Hells2018</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 30 Apr 2026 15:01:42 GMT LJB-C 2026-04-30T15:01:42Z https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-stating-my-email-does-not-exist/m-p/5265027#M734148 <P>Can someone please help. My Sky states that Discovery plus is free with my subscription. I've activated it and get a message saying 'You're all set' log in to continue. But when I out my email address in it states 'email does not exist.&nbsp;</P><P>Can someone please help. It's driving me insane.&nbsp;</P> Thu, 30 Apr 2026 02:19:30 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-stating-my-email-does-not-exist/m-p/5265027#M734148 Hells2018 2026-04-30T02:19:30Z https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-stating-my-email-does-not-exist/m-p/5265499#M734198 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2794655">@Hells2018</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 30 Apr 2026 15:01:42 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-stating-my-email-does-not-exist/m-p/5265499#M734198 LJB-C 2026-04-30T15:01:42Z