topic Re: Tv Scedule not working in Sky Q

Tv Scedule not working

Kazzaslee — Thu, 30 Apr 2026 07:45:22 GMT

Has anyone else had problems with their tv program schedule saying waiting for tv schedule for 3 days now

Re: Tv Scedule not working

Mark39 — Thu, 30 Apr 2026 08:10:59 GMT

@Kazzaslee have you tried restarting your Sky Q box? Put it in standby, then turn off at the plug for 30 seconds.

Re: Tv Scedule not working

Kazzaslee — Thu, 30 Apr 2026 08:12:30 GMT

Yeah tried rebooting it leaving it off for 10 mins but still comes up the same thing

Re: Tv Scedule not working

Kazzaslee — Mon, 04 May 2026 02:17:57 GMT

Hi! Can you check the standby status of your Sky Q box please?

Your Sky Q box should be on Eco mode. If it isn't, your Sky Q box could be missing TV Guide information. To check and change your settings, try the following steps:

Press Home on your Sky Q remote.
Select Settings, Setup, then Preferences.
On Standby Mode, there are 3 options: None, Active and Eco. If your Sky Q box isn’t on Eco mode, select Eco, and a tick will appear.
Press Home to exit the menu.

Please let me know how you get on.

Re: Tv Scedule not working

Daniel0210 — Mon, 04 May 2026 03:44:33 GMT

@Kazzaslee

Who are you directing that reply to?

@Kazzaslee wrote:

Your Sky Q box should be on Eco mode. If it isn't, your Sky Q box could be missing TV Guide information.

Where have you seen that? This link explains the Standby settings you're referring to.
https://www.sky.com/help/articles/using-the-standby-settings