Help!! PLEASE

Lynette17 — Wed, 29 Apr 2026 18:12:02 GMT

I have sky Q on multiroom the mini box in my bedroom is not doing anything!! It keeps saying to go into settings but it wont let me do anything. Please help

Re: Help!! PLEASE

nigea99 — Wed, 29 Apr 2026 18:28:28 GMT

@Lynette17 wrote:

I have sky Q on multiroom the mini box in my bedroom is not doing anything!! It keeps saying to go into settings but it wont let me do anything. Please help

hi @Lynette17

Is this a message about Accessibility ?

If so, this message seems to have caused a bit of a quirk so try this:

Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)
Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together

If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

topic Re: Help!! PLEASE in Sky Q

Help!! PLEASE

Re: Help!! PLEASE