topic Re: Continue watching not working in Sky Q

Continue watching not working

Bondstarpaul007 — Thu, 23 Apr 2026 20:07:11 GMT

Put the tv on tonight went to home page on my sky q box and found about 10 Disney + Andor under the continue watching banner, I had watched this full series last month when Disney was added to package. Done a full reset , been to Disney plus & ticked the minus symbol and even get the message that's it's been removed. When I go back it's right back there. I have contacted sky to no avail. Any one else having these issues?

Re: Continue watching not working

Brill+Gill — Fri, 24 Apr 2026 08:10:57 GMT

Hi @Bondstarpaul007, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Continue watching not working

Bondstarpaul007 — Sat, 25 Apr 2026 09:15:25 GMT

Whe I go to Disney+ the show that has the episodes on my Sky q is not even on Disney's continue watching, tried all the usual stuff like watching the shows to the end but they won't move. Even tried to remove them via the mini box in my daughters room but to no avail. Never had a problem like this before

Re: Continue watching not working

Gazman60 — Wed, 29 Apr 2026 08:57:51 GMT

I'm consistently having the same problem with Disney plus. Watched a few series and remain in continue watching on sky q. Cannot get them off

Re: Continue watching not working

_Claire — Wed, 29 Apr 2026 09:28:09 GMT

Hi @Gazman60 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Continue watching not working

Gazman60 — Mon, 15 Jun 2026 12:00:42 GMT

Again on sky q homepage in the continue watching banner. BBC iPlayer and Disney plus programs remain in continue watching even after completely watching the program. So last Thursday I completed series on Disney plus and now on Monday it's still there. Going in to rewatch or fast forward to end is not removing it from this continue watching.

surely some technical fix could deal with this. This has been going on a few months. I used to be able to watch BBC iPlayer and programmes did not appear in sky q homepage continue watching banner. I have reset apps and still not fixing. Seems to not be a problem with hbo, paramount or Netflix. You watch and complete programs here and they do not just sit in continue watching

Re: Continue watching not working

AceRimmer — Mon, 15 Jun 2026 15:28:11 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141