https://helpforum.sky.com/t5/Sky-Q/Recording/m-p/5263674#M734022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331592">@Melissar1</a>&nbsp;wrote:<BR /> <P>I've knocked it all etc still won't work&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331592">@Melissar1</a>&nbsp;</P> <P>Not sure what you mean there.&nbsp;<BR /><BR />If you haven’t done it already it may be worth rebooting the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Tue, 28 Apr 2026 09:54:13 GMT Daniel0210 2026-04-28T09:54:13Z https://helpforum.sky.com/t5/Sky-Q/Recording/m-p/5263660#M734021 <P>My sky recordings won't load I've knocked it all etc still won't work&nbsp;</P> Tue, 28 Apr 2026 09:41:40 GMT https://helpforum.sky.com/t5/Sky-Q/Recording/m-p/5263660#M734021 Melissar1 2026-04-28T09:41:40Z https://helpforum.sky.com/t5/Sky-Q/Recording/m-p/5263674#M734022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331592">@Melissar1</a>&nbsp;wrote:<BR /> <P>I've knocked it all etc still won't work&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331592">@Melissar1</a>&nbsp;</P> <P>Not sure what you mean there.&nbsp;<BR /><BR />If you haven’t done it already it may be worth rebooting the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Tue, 28 Apr 2026 09:54:13 GMT https://helpforum.sky.com/t5/Sky-Q/Recording/m-p/5263674#M734022 Daniel0210 2026-04-28T09:54:13Z