Hbo disappeared

Gezzie+103 — Fri, 24 Apr 2026 17:28:20 GMT

I've lost the hbo app since an engineer installed a new q box on Tuesday, I've refreshed the apps several times and rebooted the TV but no luck. Any idea as to what I can do please?

Re: Hbo disappeared

nigea99 — Fri, 24 Apr 2026 18:11:28 GMT

@Gezzie+103 wrote:
I've lost the hbo app since an engineer installed a new q box on Tuesday, I've refreshed the apps several times and rebooted the TV but no luck. Any idea as to what I can do please?

hi @Gezzie+103

Did you also check & if necessary update the software version ?

if not, please see this link:

To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Please note we do know that the step to refresh apps often does not action immediately and may take several hours before it does but usually not that long

topic Re: Hbo disappeared in Sky Q

Hbo disappeared

Re: Hbo disappeared