https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5259630#M733523 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666597">@Crane2bird</a></SPAN>, thanks for taking the time to join our Community and make your first post! <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />We're sorry you're having problems logging into Disney+ now that this is included in your TV package and has been activated. I'll send you an invite to a private chat shortly and we can help you get things sorted.<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Wed, 22 Apr 2026 07:46:18 GMT Jason- 2026-04-22T07:46:18Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5259119#M733479 <P>I cannot log in. &nbsp;This is for the with ads free add on to my sky package. My account is activated but when i try and log on I see an 8 digit number from the QR code you need to scan but the code will not work. I have tried a dozen times.&nbsp;</P> Tue, 21 Apr 2026 13:12:22 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5259119#M733479 Crane2bird 2026-04-21T13:12:22Z https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5259630#M733523 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666597">@Crane2bird</a></SPAN>, thanks for taking the time to join our Community and make your first post! <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />We're sorry you're having problems logging into Disney+ now that this is included in your TV package and has been activated. I'll send you an invite to a private chat shortly and we can help you get things sorted.<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Wed, 22 Apr 2026 07:46:18 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-plus/m-p/5259630#M733523 Jason- 2026-04-22T07:46:18Z