topic Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE? in Sky Q

SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

VONNY1952 — Sat, 18 Apr 2026 11:09:23 GMT

WE USED TO GET SKY ATLANTIC AS PART OF OUR PACKAGE. WE RECENTLY CHANGED OUR CONTRACT AND NOW IT SAYS I HAVE TO SUBSCRIBE. I WASN'T TOLD WHEN WE RE-NEWED OUR CONTRACT THAT WE WOULD LOSE SKY ATLANTIC.

ANYONE ELSE HAD THIS PROBLEM AND IF SO, HOW DID YOU CURE IT. SPEAKING TO SKY IS USELESS.

Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

Chodley — Sat, 18 Apr 2026 11:12:12 GMT

What TV package are you now on? Not sure Sky still offer one without Atlantic.

And did they also downgrade your keyboard to one without a caps lock key? 😉

Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

VONNY1952 — Sat, 18 Apr 2026 11:17:28 GMT

We were considering leaving Sky so rang and negotiated a new package. We now get HBO Max but I really wanted to watch Under Salt Marsh.

Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

nigea99 — Sat, 18 Apr 2026 11:21:50 GMT

@VONNY1952 wrote:

WE USED TO GET SKY ATLANTIC AS PART OF OUR PACKAGE. WE RECENTLY CHANGED OUR CONTRACT AND NOW IT SAYS I HAVE TO SUBSCRIBE. I WASN'T TOLD WHEN WE RE-NEWED OUR CONTRACT THAT WE WOULD LOSE SKY ATLANTIC.

ANYONE ELSE HAD THIS PROBLEM AND IF SO, HOW DID YOU CURE IT. SPEAKING TO SKY IS USELESS.

hi @VONNY1952

What package did you change to ?

If it is SKY Q Essentials then, unfortunately, unlike Essential TV on SKY Glass/Stream it does not include SKY Atlantic

If you have SKY Signature then is your problem when trying to download ?

If so then you orobably have dropped the HD add on, in which case:

You, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

Chodley — Sat, 18 Apr 2026 12:30:54 GMT

I thought Sky essentials was no longer available on Q?

Re: SKY ATLANTIC - NOW I HAVE TO SUBSCRIBE?

MightyQuinn — Sat, 18 Apr 2026 13:15:00 GMT

Hi @VONNY1952 Is this a Sky Atlantic HD issue without a Sky HD subscription?