topic Re: Paramount + in Sky Q

Paramount +

MickMck — Wed, 15 Apr 2026 19:12:13 GMT

I am trying to activate paramount plus it asks me to sign in with my email and password but I have never set up this information? I have tried to enter my email and then selected the link that's says forgotten password in the hope it would send a link to reset this information but although it displays a message to say it has sent a password reset email to me it never arrives? Any suggestions please help?

Re: Paramount +

Laing1 — Wed, 15 Apr 2026 19:29:29 GMT

@MickMck wrote:

I am trying to activate paramount plus it asks me to sign in with my email and password but I have never set up this information? I have tried to enter my email and then selected the link that's says forgotten password in the hope it would send a link to reset this information but although it displays a message to say it has sent a password reset email to me it never arrives? Any suggestions please help?

@MickMck does the link below help at all

https://www.sky.com/help/articles/paramount-plus-homepage

Re: Paramount +

MickMck — Wed, 15 Apr 2026 19:33:51 GMT

Thanks for your reply but it says an all activated but it's still not working?