topic New hub in Sky Q

New hub

Mark815 — Sat, 11 Apr 2026 16:51:39 GMT

I've been sent a new hub, but it is a standard hub when I have sky Q. Is this right.

Re: New hub

Laing1 — Sat, 11 Apr 2026 17:03:16 GMT

@Mark815 what do you mean a standard hub what hub have you been sent is it black or white ?

Re: New hub

Mark815 — Sat, 11 Apr 2026 17:04:47 GMT

Apparently there is a standard hub and a sky Q hub?

Re: New hub

Laing1 — Sat, 11 Apr 2026 17:12:57 GMT

@Mark815 wrote:

Apparently there is a standard hub and a sky Q hub?

if it black there is the Q hub and the broadband hub both are completely compatible with Sky Q and are both black the Q hub is older and being phased out as it no longer gets updates. Both these hubs have the Q mesh technology.

The newer broadband hub is black and upright and as i say fully integrates with Sky Q the newer max hubs and wifi 7 hubs are white and don't have the mesh technology and need to be treated as third party routers hope this help.

Re: New hub

TimmyBGood — Sat, 11 Apr 2026 17:52:51 GMT

@Mark815

Where a Q Hub user doesn't opt to add the WiFi Max subscription supplement they get a Sky Broadband Hub.

The Sky Broadband Hub is entirely compatible with the Q television platform.