topic Re: Artane satelite dish gone ad we cnnot get satellit signal at all in Sky Q

No satellite for tv

EileenHickey — Thu, 02 Apr 2026 11:31:30 GMT

My tv has no satellite and i have not had tv netflix or anything for weeks

Re: No satellite for tv

Daniel0210 — Thu, 02 Apr 2026 11:43:21 GMT

@EileenHickey

Sky+ or Sky Q. Our replies will be different depending on which you subscribe to?

Re: No satellite for tv

GD1 — Thu, 02 Apr 2026 11:52:01 GMT

@EileenHickey If you have a No Satellite Signal issue and Sky Q then your Sky Q box will stop functioning as there will be no Keep Alive signal.

Did you report this to Sky at all?

Artane satelite dish gone ad we cnnot get satellit signal at all

EileenHickey — Tue, 07 Apr 2026 23:06:01 GMT

No tv for weeks/months. Sky enginners have here and discoveredsky dishhad gone so this is why we have no sattellite and no tv..nrtflix nothing in aboit 3 months. When are sky going to put up new dish as we are being charged big rates for

Re: Artane satelite dish gone ad we cnnot get satellit signal at all

Daniel0210 — Wed, 08 Apr 2026 03:43:59 GMT

@EileenHickey wrote:

When are sky going to put up new dish as we are being charged big rates for

@EileenHickey

As you have now posted again in the Sky Q board and mention a Sky engineer attending I have moved everything to that thread/board.

I'm not sure if you realise that you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers. We therefore have no idea why there is a delay.

What did the engineer tell you? What have Sky said when you have spoken to them?

Billing continues through a fault but once it has been fixed contact Sky and ask if they will apply a credit to your Sky account for the time you've been without service.

Re: Artane satelite dish gone ad we cnnot get satellit signal at all

oj01 — Wed, 08 Apr 2026 06:08:02 GMT

@EileenHickey Did you have your own dish or are you on a communal system?

Re: No satellite for tv

Chodley — Wed, 08 Apr 2026 09:24:25 GMT

Sorry, why didn't the Sky engineer, on discovering the lack of dish, install a replacement?

As an aside, I have to say I'm curious how, on getting a "no satellite signal" message, doing a cursory eyeball check for the physical presence of an actual dish wasn't fairly high on your list of diagnostic steps...

Both of these make a lot more sense if it's a communal dish/service in an apartment block.