https://helpforum.sky.com/t5/Sky-Q/How-to-reconnect-my-sky-mint-box-I-have-a-MR102-error-message-i/m-p/5248117#M732117 <P>I have rebooted my TV and sky box several times with no success. Can anyone advise the next step or do I need to get a sky engineer out</P><P>&nbsp;</P> Tue, 07 Apr 2026 15:46:46 GMT Reconnection1 2026-04-07T15:46:46Z https://helpforum.sky.com/t5/Sky-Q/How-to-reconnect-my-sky-mint-box-I-have-a-MR102-error-message-i/m-p/5248117#M732117 <P>I have rebooted my TV and sky box several times with no success. Can anyone advise the next step or do I need to get a sky engineer out</P><P>&nbsp;</P> Tue, 07 Apr 2026 15:46:46 GMT https://helpforum.sky.com/t5/Sky-Q/How-to-reconnect-my-sky-mint-box-I-have-a-MR102-error-message-i/m-p/5248117#M732117 Reconnection1 2026-04-07T15:46:46Z https://helpforum.sky.com/t5/Sky-Q/How-to-reconnect-my-sky-mint-box-I-have-a-MR102-error-message-i/m-p/5248164#M732127 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655188">@Reconnection1</a>&nbsp;wrote:<BR /> <P>I have rebooted my TV and sky box several times with no success. Can anyone advise the next step or do I need to get a sky engineer out</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655188">@Reconnection1</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>reboot your mini box&nbsp;</P> Tue, 07 Apr 2026 16:46:04 GMT https://helpforum.sky.com/t5/Sky-Q/How-to-reconnect-my-sky-mint-box-I-have-a-MR102-error-message-i/m-p/5248164#M732127 Laing1 2026-04-07T16:46:04Z