https://helpforum.sky.com/t5/Sky-Q/DiDid/m-p/5248105#M732114 <P>We cannot set up our Disney app that now included in my package&nbsp;</P><P>we follow all instructions get the codes ,and it continually say sonething is wrong&nbsp;</P><P>&nbsp;</P><P>we have tried at least 30 times&nbsp;</P> Tue, 07 Apr 2026 15:28:38 GMT Judytone 2026-04-07T15:28:38Z https://helpforum.sky.com/t5/Sky-Q/DiDid/m-p/5248105#M732114 <P>We cannot set up our Disney app that now included in my package&nbsp;</P><P>we follow all instructions get the codes ,and it continually say sonething is wrong&nbsp;</P><P>&nbsp;</P><P>we have tried at least 30 times&nbsp;</P> Tue, 07 Apr 2026 15:28:38 GMT https://helpforum.sky.com/t5/Sky-Q/DiDid/m-p/5248105#M732114 Judytone 2026-04-07T15:28:38Z https://helpforum.sky.com/t5/Sky-Q/DiDid/m-p/5248552#M732200 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655171">@Judytone</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 08 Apr 2026 08:13:34 GMT https://helpforum.sky.com/t5/Sky-Q/DiDid/m-p/5248552#M732200 LJB-C 2026-04-08T08:13:34Z