topic Re: HBO max and tnt access split across 2 usernames in Sky Q

HBO max and tnt access split across 2 usernames

NS6810 — Sun, 05 Apr 2026 09:01:14 GMT

I'm a sky q customer but historically have had access to TNT sports ( via discovery app) as part of my BT account. These 2 accounts use different email addresses. In the transition to hbo max, I initially set up the tnt sports side, and could access tnt sports, but all the hbo content was unavailable to me. I then set up the hbo content via my sky remote, (had to set up a different username as it's via a different email address) and now I can access the hbo content but not tnt through that particular username. So can I combine these accounts somehow or do I have to keep switching accounts to see either tnt or hbo content? Thanks for any pointers

Re: HBO max and tnt access split across 2 usernames

DaveDrizen — Sun, 05 Apr 2026 09:49:11 GMT

@NS6810 wrote:
I'm a sky q customer but historically have had access to TNT sports ( via discovery app) as part of my BT account. These 2 accounts use different email addresses. In the transition to hbo max, I initially set up the tnt sports side, and could access tnt sports, but all the hbo content was unavailable to me. I then set up the hbo content via my sky remote, (had to set up a different username as it's via a different email address) and now I can access the hbo content but not tnt through that particular username. So can I combine these accounts somehow or do I have to keep switching accounts to see either tnt or hbo content? Thanks for any pointers

Change you bt login to match your Sky one and you should have both services on the same login but though different accounts

Re: HBO max and tnt access split across 2 usernames

DJohnD58 — Sun, 05 Apr 2026 16:36:09 GMT

I have a similar issue, and that doesn't work as the TNT email already exists so you can't change the sky account to that email.

Re: HBO max and tnt access split across 2 usernames

NS6810 — Sun, 05 Apr 2026 17:23:56 GMT

Exactly this, historically the sky and bt/tnt have been provided via differing accounts linked to differing email addresses. So you can't just change one user id to the other.

Re: HBO max and tnt access split across 2 usernames

nigea99 — Sun, 05 Apr 2026 18:29:31 GMT

Not too sure if this will help but tis link gives some info regarding differing email addresses

HBO Max help

Re: HBO max and tnt access split across 2 usernames

DJohnD58 — Sun, 05 Apr 2026 21:04:14 GMT

Trouble is when you speak to HBO even with the partner ID, they say there's nothing they can do despite what Sky say on this page