https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working/m-p/5246676#M731921 <P>Red light on q box and pulsing blue ring. Have switched everything off. Unplugged everything. No joy. &nbsp;Have unplugged router. Have reset router. &nbsp;Have changed batteries in remote. &nbsp;Have held down red standby button for a period of mins on q box. Still nothing. &nbsp; Box will not respond to anything&nbsp;</P> Sun, 05 Apr 2026 07:45:35 GMT bigjohn53 2026-04-05T07:45:35Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working/m-p/5246676#M731921 <P>Red light on q box and pulsing blue ring. Have switched everything off. Unplugged everything. No joy. &nbsp;Have unplugged router. Have reset router. &nbsp;Have changed batteries in remote. &nbsp;Have held down red standby button for a period of mins on q box. Still nothing. &nbsp; Box will not respond to anything&nbsp;</P> Sun, 05 Apr 2026 07:45:35 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working/m-p/5246676#M731921 bigjohn53 2026-04-05T07:45:35Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working/m-p/5246732#M731925 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2533629">@bigjohn53</a>&nbsp; &nbsp;Try following this help article which should lead you to requesting a replacement box.</P><P><A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">Sky Q box is stuck in standby</A>.</P> Sun, 05 Apr 2026 09:25:48 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working/m-p/5246732#M731925 MightyQuinn 2026-04-05T09:25:48Z