topic Re: HBO Max access in Sky Q

HBO Max access

Stephen269 — Fri, 03 Apr 2026 20:06:11 GMT

I have subscribed to HBO Max premium but am unable to progress beyond the "Welcome back, Stephen" screen on my Sky Q box and TV.

Re: HBO Max access

Trenton01 — Sat, 04 Apr 2026 13:17:32 GMT

I am unable to watch hbo on my sky mini box

Re: HBO Max access

LauraMac38 — Sat, 04 Apr 2026 13:45:17 GMT

Hi @Stephen269

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: HBO Max access

LauraMac38 — Sat, 04 Apr 2026 13:46:32 GMT

Hi @Trenton01

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141