topic Re: Poor connectivity and Q boxes constantly dropping outQ in Sky Q

Poor connectivity and Q boxes constantly dropping outQ

DH81 — Tue, 31 Mar 2026 12:31:24 GMT

2 engineer visits and it still not working properly. My bills are going up and the service is going down, I want an engineer to fix The problem or I will be cancelling my sky subscription

Re: Poor connectivity and Q boxes constantly dropping outQ

Brill+Gill — Wed, 01 Apr 2026 07:47:42 GMT

Hi @DH81, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Poor connectivity and Q boxes constantly dropping outQ

Jueth — Thu, 02 Apr 2026 10:25:11 GMT

I need an engineer I am 66 and sick of trying to get this problem fixed

Re: Poor connectivity and Q boxes constantly dropping outQ

Brill+Gill — Thu, 02 Apr 2026 10:51:21 GMT

Hi @Jueth, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141