topic Re: Netflix in Sky Q

Netflix

AnandRaja — Mon, 30 Mar 2026 12:47:25 GMT

Sky have automatically linked my Netflix account through sky. This was being paid by somebody else but now comes through my sky bill. I want to unlink that Netflix account with Sky so that I can change the payment method. I called Netflix and they said I need to speak to sky. I can not find a phone number for them. How can I get this done please?

Re: Netflix

Brill+Gill — Tue, 31 Mar 2026 07:34:54 GMT

Hi @AnandRaja, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Netflix

AnandRaja — Tue, 31 Mar 2026 14:50:09 GMT

Thank you very much for your reply. Where will I see the colourful bubble please?

Re: Netflix

Me134 — Tue, 31 Mar 2026 15:26:39 GMT

@AnandRaja wrote:
Thank you very much for your reply. Where will I see the colourful bubble please?

Bottom left on desktop at least.

I presume it eventually goes away as I've finished with mine.