https://helpforum.sky.com/t5/Sky-Q/What-s-wrong/m-p/5241870#M731261 My TV is going off for hours. We have contrary messages. Either can't read viewing card or your not connected to the Internet. It goes off for hours, then comes back on Anybody got any idea ? Have obviously tried all recommended methods to resolve. Thanks Sun, 29 Mar 2026 15:31:59 GMT ---David 2026-03-29T15:31:59Z https://helpforum.sky.com/t5/Sky-Q/What-s-wrong/m-p/5241870#M731261 My TV is going off for hours. We have contrary messages. Either can't read viewing card or your not connected to the Internet. It goes off for hours, then comes back on Anybody got any idea ? Have obviously tried all recommended methods to resolve. Thanks Sun, 29 Mar 2026 15:31:59 GMT https://helpforum.sky.com/t5/Sky-Q/What-s-wrong/m-p/5241870#M731261 ---David 2026-03-29T15:31:59Z https://helpforum.sky.com/t5/Sky-Q/What-s-wrong/m-p/5241905#M731269 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648291">@---David</a>&nbsp;wrote:<BR />My TV is going off for hours. We have contrary messages. Either can't read viewing card or your not connected to the Internet. It goes off for hours, then comes back on Anybody got any idea ? Have obviously tried all recommended methods to resolve. Thanks<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648291">@---David</a>&nbsp;have you tried taking the viewing card out and giving the chip on the card a wipe with a dry lint free cloth&nbsp;</P> Sun, 29 Mar 2026 16:33:31 GMT https://helpforum.sky.com/t5/Sky-Q/What-s-wrong/m-p/5241905#M731269 Laing1 2026-03-29T16:33:31Z