topic Re: Netflix sound quality in Sky Q

Netflix sound quality

BIGGS666 — Sat, 28 Mar 2026 12:11:50 GMT

Netflix Basic through Sky Q only outputs stereo

Paramount outputs Dolby surround

Disney outputs Dolby surround

HBO outputs stereo

All apps played through the sky Q box.

Could this be a faulty box?

Re: Netflix sound quality

nigea99 — Sat, 28 Mar 2026 12:26:38 GMT

@BIGGS666 wrote:

Netflix Basic through Sky Q only outputs stereo

Paramount outputs Dolby surround

Disney outputs Dolby surround

HBO outputs stereo

All apps played through the sky Q box.

Could this be a faulty box?

hi @BIGGS666

it will not be a faulty box if some apps are giving 5.1 sound (or Atmos)

I am not aware if Netflix Basic only provides 2.0 sound but higher tiers definitely should provide up to 5.1 via the SKY Q app (to get Atmos you need the premium tier and use the app elsewhere)

The HBO Max app on SKY Q is known to be currently limited to 2.0 & this has been reported back - no info yet on when this will get 5.1/Atmos (it does on SKY stream & other devices)

Do you have any other device (TV app maybe) that you can try Netflix ?

BTW Personally I use apps on a Firestick rather than my SKY Q boxes, as SKY apps are really more for convenience & SKY Q is now old in tech terms .

We generally recommend using apps on newer hardware (Apple TV boxes, Firesticks, TVs inbuilt apps) which may provide better quality (including Dolby Vision and Atmos - when applicable - on all apps rather than some)

Re: Netflix sound quality

BIGGS666 — Sat, 28 Mar 2026 12:30:22 GMT

Just wondered whether the stereo output was correct for basic, thanks.

Re: Netflix sound quality

nigea99 — Sat, 28 Mar 2026 12:35:59 GMT

@BIGGS666 wrote:

Just wondered whether the stereo output was correct for basic, thanks.

hi @BIGGS666

Google searches I have done would indicate it does support 5.1 but like all apps etc not all content does have it- although most I have watched seems to.

I can't check as I have Premium Tier

Re: Netflix sound quality

BIGGS666 — Tue, 31 Mar 2026 16:49:27 GMT

Simple question but as yet no suitable answer.

Re: Netflix sound quality

Chodley — Tue, 31 Mar 2026 22:17:40 GMT

@BIGGS666 wrote:
Just wondered whether the stereo output was correct for basic, thanks.

Why did you ask if it was a faulty box then? You might have to ask Netflix as it's their app / code. They're most likely to have a definitive answer.