https://helpforum.sky.com/t5/Sky-Q/Remote-will-not-work-have-got-a-remote-from-different-room-that-does-work/m-p/5240230#M730962 <P>Remote will not work have got a Remote from different room that does work</P> Fri, 27 Mar 2026 15:19:47 GMT Howard987 2026-03-27T15:19:47Z https://helpforum.sky.com/t5/Sky-Q/Remote-will-not-work-have-got-a-remote-from-different-room-that-does-work/m-p/5240230#M730962 <P>Remote will not work have got a Remote from different room that does work</P> Fri, 27 Mar 2026 15:19:47 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-will-not-work-have-got-a-remote-from-different-room-that-does-work/m-p/5240230#M730962 Howard987 2026-03-27T15:19:47Z https://helpforum.sky.com/t5/Sky-Q/Remote-will-not-work-have-got-a-remote-from-different-room-that-does-work/m-p/5240235#M730963 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4646558">@Howard987</a>&nbsp;wrote:<BR /> <P>Remote will not work have got a Remote from different room that does work</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4646558">@Howard987</a>&nbsp;</P> <P>&nbsp;</P> <P>May I suggest you try a reset of your remote:<BR /><BR />Press &amp; Hold the 7 &amp; 9 until the remote's light (red LED above the SKY logo button) flashes 4 times<BR /><BR />Then press 1 &amp; 3 together to go through to re-pair with the box and your TV -<STRONG> make sure it has line of sight of the box as until it is paired it uses Infrared</STRONG><BR /><BR /><A href="https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote" target="_blank">https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote</A></P> Fri, 27 Mar 2026 15:24:45 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-will-not-work-have-got-a-remote-from-different-room-that-does-work/m-p/5240235#M730963 nigea99 2026-03-27T15:24:45Z