Replacement

Rebeccaelden — Fri, 27 Mar 2026 10:54:55 GMT

Replacement of remote control

Re: Replacement

Daniel0210 — Fri, 27 Mar 2026 11:21:10 GMT

@Rebeccaelden
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

Re: Replacement

Angel_Aka — Fri, 27 Mar 2026 12:05:36 GMT

@Rebeccaelden wrote:
Replacement of remote control

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topic Replacement in Sky Q

Replacement

Re: Replacement

Re: Replacement