https://helpforum.sky.com/t5/Sky-Q/Mini-Box-Electrical-Failure/m-p/5239324#M730788 <P>One of our mini boxes has failed.&nbsp; I plugged it in to the mains and the connector was slightly tight, meaning that there was a tenuous connection for a few seconds before I was able to push it in all the way.&nbsp; There was a faint fizzing noise and then the red light went out.&nbsp; Now it shows a steady red light for few seconds whenever it is plugged in and then goes blank.&nbsp; No button pressing or holding will produce any reaction.&nbsp; Will Sky replace what I must assume is a defective box?</P> Thu, 26 Mar 2026 17:43:40 GMT deepgreen 2026-03-26T17:43:40Z https://helpforum.sky.com/t5/Sky-Q/Mini-Box-Electrical-Failure/m-p/5239324#M730788 <P>One of our mini boxes has failed.&nbsp; I plugged it in to the mains and the connector was slightly tight, meaning that there was a tenuous connection for a few seconds before I was able to push it in all the way.&nbsp; There was a faint fizzing noise and then the red light went out.&nbsp; Now it shows a steady red light for few seconds whenever it is plugged in and then goes blank.&nbsp; No button pressing or holding will produce any reaction.&nbsp; Will Sky replace what I must assume is a defective box?</P> Thu, 26 Mar 2026 17:43:40 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-Box-Electrical-Failure/m-p/5239324#M730788 deepgreen 2026-03-26T17:43:40Z https://helpforum.sky.com/t5/Sky-Q/Mini-Box-Electrical-Failure/m-p/5239334#M730789 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2981272">@deepgreen</a>&nbsp;wrote:<BR /><P>Will Sky replace what I must assume is a defective box?</P><HR /></BLOCKQUOTE><P>Yes, as all Q equipment is loaned to you for the duration of your subscription.</P> Thu, 26 Mar 2026 17:56:40 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-Box-Electrical-Failure/m-p/5239334#M730789 PandJ2020 2026-03-26T17:56:40Z